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Issues configuring HP WallArt in ONYX

#1 suzanne7085 4 years ago

I have followed all the steps and when I get to configuring HP WallArt in my RIP I have issues, and it doesn't work. Asks me to check username and password or settings. I copy the JDF settings exactly and all other details should be correct... but cannot get to work! Help, please?

#2 HP Daniela Ciolompea 4 years ago

Hi @suzanne7085, in order to investigate the issue some details of the user and printer are required. I suggest you contact HP support directly to solve it.

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