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L 360 having Image Shifting issue

#1 vishwaraj 4 years ago

I have two clients running L360 from 3 years. Now they have intermittent Image shift problem as attached image. this shifting occurs at unpredictable timming also if latex run for 24 x 7 some times this issue comes after two days also , this issue is existing from six months . Any one facing same issue for L360

#2 HP-Sonia 4 years ago

I suggest you update your printer to the latest firmware: NEXUS_01_14_00.5 as well as to check the printer is within the environmental specifications:These environmental conditions must be kept within the specLfied ranges to ensure the correct operation of the printer. Failure to do so may cause print-quality problems or damage sensitive electronic components.

NOTE: The printer must be kept indoors.

NOTE: If the printer or ink cartridges are moved from a cold location to a warm and humid location, water from the atmosphere can condensate on the printer parts and cartridges and can result in ink leaks and printer errors. In this case, HP recommends that you wait at least 3 hours before turning on the printer or installing the ink cartridges, to allow the condensate to evaporate.

In addition to controlling the temperature, humidity, and temperature gradient, there are other environmental conditions that must be met during site preparation.

  • Do not install the printer where it will be exposed to direct sunlight or a strong light source.
  • Do not install the printer in a dusty environment. Remove any accumulated dust before moving the printer into the area.

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The opinions expressed above are the personal opinions of the authors, not of HP.

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