Cancel search

Latex 315 - why my substrate automatically advances about 3in before each job?

#1 JayC 2 years ago


Can anyone help?

I have been using the printer for 3 years, and until just recently, before each job the substrate advances about 3 inches. It's wasting my paper. Is there a setting that makes it go back to the good old days? Thank you very much!


#2 HP Daniela Ciolompea a year ago

Hi @JayC,

There is a parameter that is called "top margin" but it is not advisable to put it to 0.

It is always advisable to leave a certain margin even if it means loss of material.

See the attached picture.

Was this helpful?Yes0 No0
How can we improve it?
#3 JayC a year ago

#2 Thank you so much Daniela! It fixed the issue!

Was this helpful?Yes0 No0
How can we improve it?
The opinions expressed above are the personal opinions of the authors, not of HP.

To make recommendations or participate please Sign In and post a message.

Latest conversations HP Latex


HP Latex Blog


How likely are you to recommend HP Large Format Knowledge Center to a colleague?
  • Not at all likely
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Extremely likely
Thanks for your collaboration
To provide additional details, click here.