How likely are you to recommend HP Large Format Knowledge Center to a colleague?
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Not at all likely
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Extremely likely
My HP Latex 570 is having trouble connecting to the internet. I have the latest firmware updated (STORM_00_13_07.1) and have checked to make sure the cable is secure on both the printer and the router. When i run the Connectivity Wizard I get the error message #13 (Internet connectivity settings) of step 2 (internet connectivity) with the error message "[29] No internet connectivity detected. Internet Connectivity may require enabling the web proxy. Click 'Modify' to enable the proxy, define the address and port." I don't want to run through a network proxy because I have a cable directly connected to the router. I can see the printer by its IP address and connect it locally to the computer's RIP software, but Media Presets cannot be searched through the substrate library. Also lost connection with the printer in PrintOS. Any help on this issue would be greatly appreciated.