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Very unsatisfied
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Very satisfied
Hi everyone, I haven’t used my HP Latex 365 in over 6 months—it was powered off and unplugged during that time. I recently started it back up and noticed yellow isn’t printing, and possibly other colors as well. The ink cartridges are expired, and I plan to replace them all. I’ve already cleaned the printheads and ran some image quality checks. I also printed some test plots (see attached), and I’m getting error 98:03 about a potential print quality issue. It recommends checking the printheads via the Printhead Status Plot. Could someone help me diagnose what’s wrong? Do I need to replace any printheads—and if so, which ones? Any recommended steps would be greatly appreciated. Thanks in advance for your help!