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Some materials move to right during printing - Latex 800W

#1 ogasawaraeverton16822 4 months ago

After 5 meters the media begins to move to the right abruptly, making it impossible to print an entire roll with a final 125m. We have already adjusted the front and rear pressure and the outgoing traction, but with almost no positive results. Could it be something related to the weight of the coil?

#2 HP Daniela Ciolompea 4 months ago

Hi @ogasawaraeverton16822,

It is difficult to check this issue if we do not have more details to discard the issues related to this media or any issue related to the printer.

The weight is important so please check the roll weight against the attached datasheet document.

Please ensure that the Media is attached to the TUR and check all recommendations regarding the attached newsletter Best practices to achieve the intended length in tiling applications.

If after these recommendations the issue is still present please contact your HP support representative.

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