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HP Protagonist Feedback program

A program that enhances the voice of HP Large Format customers and spread theirs needs across the organization for future developments

We are continuously improving our Printers and Solutions taking into consideration all the feedback received through the HP Protagonist Feedback Program. Here some examples of improvements driven by the comments you submitted to help us to keep innovating and be better every day.
Requests Fixes Date
To be able to know the printing time and ink usage
HP Latex R Series
MR5 Firmware / PrintOS 07/06/2021 https://support.hp.com/us-en/drivers/selfservice/hp-latex-r2000-printer-series/21296734
To able to keep track of media printed in length
HP Latex R Series
MR5 Firmware 07/06/2021 https://support.hp.com/us-en/drivers/selfservice/hp-latex-r2000-printer-series/21296734
To able to continue the curing process after canceling a print
HP Latex R Series
MR5 Firmware 07/06/2021 https://support.hp.com/us-en/drivers/selfservice/hp-latex-r2000-printer-series/21296734
To able to resume the queue from a canceled job
HP Latex R Series
MR5 Firmware 07/06/2021 https://support.hp.com/us-en/drivers/selfservice/hp-latex-r2000-printer-series/21296734
Multiselection improvement
HP Latex R Series
MR5 Firmware 07/06/2021 https://support.hp.com/us-en/drivers/selfservice/hp-latex-r2000-printer-series/21296734
To be able to prepare and edit next queue with a different substrate while printing
HP Latex R Series
19/05/2020 https://support.hp.com/us-en/drivers/selfservice/hp-latex-r2000-printer-series/21296734
To be able to abort a CLC if I made an error in the printong of the color reference
HP Latex R Series
19/05/2020 https://support.hp.com/us-en/drivers/selfservice/hp-latex-r2000-printer-series/21296734
Numeric Keyboard
HP Latex R Series
19/05/2020 https://support.hp.com/us-en/drivers/selfservice/hp-latex-r2000-printer-series/21296734
Multiselection
HP Latex R Series
19/05/2020 https://support.hp.com/us-en/drivers/selfservice/hp-latex-r2000-printer-series/21296734
Need to be able to save dynamic queues
HP Latex R Series
19/05/2020 https://support.hp.com/us-en/drivers/selfservice/hp-latex-r2000-printer-series/21296734
Best practices to print on ACL
HP Latex R Series
05/02/2020 https://hplatexknowledgecenter.com/applications/good-practices-printing-and-handling-aluminum-composite-panels-hp-latex-r-printer-series
To be able to keep jobs in queue after they have been printed.
HP Latex R Series
20/10/2019
Good practices to ensure correct color consistency for tiling applications
HP Latex 3000 Series, HP Latex 1500 Series
11/09/2019 https://hplatexknowledgecenter.com/blog/how-print-best-color-consistency-tiling-applications-same-printer-hp-latex-3x00-1500
Option to enable the check and clean servicing routine to be performed automatically
HP Latex 3000 Series
12/08/2019 https://support.hp.com/us-en/drivers/selfservice/hp-latex-3000-printer/5377995
To be able to know if the media lenght is enough for the next job
HP Latex 3000 Series
12/08/2019 https://support.hp.com/us-en/drivers/selfservice/hp-latex-3000-printer/5377995
To be able to print color-white-color
HP Latex R Series
23/05/2019 https://hplatexknowledgecenter.com/blog/guide-ripping-and-printing-sandwich-mode-hp-latex-r-series
A tool to manage profiles and presets of all printers
HP Latex R Series, HP Latex Print and Cut Solutions, HP Latex 300 Series, HP Latex 500 Series, HP Latex 3000 Series, HP Latex 1500 Series, HP Latex 100 Series, HP Latex 200 Series, HP Latex 800 Series
12/05/2019 https://www.youtube.com/watch?v=AWTe1ue6uYs
A search with picture thumbnail features to pull up older files
HP Latex R Series
11/04/2019
How to calculate the cost per copy on the HP Latex 1500 Printer and the HP Latex 3000 Series Printer
HP Latex 3000 Series, HP Latex 1500 Series
25/02/2019 https://hplatexknowledgecenter.com/printers/hp-latex-3000/blog/how-calculate-cost-copy-hp-latex-1500-printer-and-hp-latex-3000-series-printer
Achieve color consistency between HP Latex 1500 printers and HP Latex 500
HP Latex 1500 Series
29/10/2018 https://hplatexknowledgecenter.com/blog/color-matching-between-hp-latex-1500-and-hp-latex-500-printers
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