HP Learn is the educational platform within PrintOS. It contains everything you will need to learn about your printer in one convenient hub, including:
- Easy-to-digest lessons focused on a wide variety of topics from applications to color management.
- Training modules and videos specific to your printer.
- HP certifications in various skills can be obtained by following the available Learning plans.
- Important: To access some of the courses and videos in the HP PrintOS Learn, you must have the printer for which the course was developed installed in your PrintOS account.
A paper jam is when the carriage and the substrate's sides collide. There are a variety of causes, but it mainly occurs due to the substrate interacting with the drying temperature. Some heat-sensitive materials are more prone to paper jams.
We’ve prepared a video to show you how to remove the media and restart printing operations if a carriage jam occurs.
Click the link below to watch the video:
