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Error code 47.5:11

HP Latex 570 Printer

#1 james.nixon6692 3 years ago

I keep getting error code 47.5:11 on printer start up. How do i fix it?

#2 kelvin.ng5186 3 years ago

#1 47.05:11 – Ink leak detected in the 3 Liter Ink Upgrade Kit tray Problem description: The printer has detected an ink leak in the 3 Liter Ink Upgrade Kit tray. Corrective action:Service engineer:

  1. Replace the leaky part (ink cartridge or ink line).
  2. Clean the 3 Liter Ink Upgrade Kit tray.
  3. Clean the ink leakage sensor and also the other affected parts.
  4. In some cases, cleaning the sensor is not enough to recover the machine. In that case, change the ink leakage sensor.

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#3 HP-Sonia 3 years ago

The actions mentioned on #2 have to be taken by an HP Service Engineer. @james.nixon6692 call HP support to deal with the issue.

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#4 james.nixon6692 3 years ago

Thanks, working fine now

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#5 bimyusuf52 3 years ago

i clean the ink tray ,but same error is coming again ......

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The opinions expressed above are the personal opinions of the authors, not of HP.

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