Solid Black Horizontal Line

Hey all,

My art director who ran my HP latex 360 quit and walked off the job Wed..

I have gotten everything up and running, excpet when printing, we keep getting a horizontal black bar at random locations in the Vinyl.

We received a printer head change alert, and have changed it, but the problem is persisting. My ability has been limited to forumns and videos until I can get the seller out to retrain me/my staff.

Any tips on why this black retangular bar is showing up in the print? I have two wraps to get done by Wednesday and the dang thing isn't cooperating. lol

I have searched the forumn and not seen my particular problem.

Help!

~Bouncing Back in IL.

Hi Shane_Moore,

Can you please provide me the following information before doing any statement?

3. Picture showing the IQ issue.
4. Frequency of this horizontal band.
5. Is the IQ issue visible just in a specific job/plot or in all of them?
6. Which kind of PH alert have they seen? Which PH?