hp latex 64 cutter - offline

#1 Lee7233 5 years ago

I am trying to direct-cut something on our hp latex 64 cutter but the panel on the cutter says it is offline. How do I get the cutter online so I can cut my job?

#2 Lee7233 5 years ago

So all I had to do was hit the X to cancel. For something so simple I would have thought it would be in the user manual.

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#3 HP Daniela Ciolompea 5 years ago

Hi @Lee7233, I understand this is working now. For future cases, you can try checking these points to fix the issue: Reboot cutter unplugging the power cable When the cutter is set on DHCP, make sure that the router supports DHCP.3 When the cutter is set to use a static IP address, make sure that the IP address is correct Check if the cutter is set up in the RIP software Write down the current cutter IP address from the Front panel and insert it manually in the RIP software Make sure there is media loaded.

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