hp latex 64 cutter - offline

I am trying to direct-cut something on our hp latex 64 cutter but the panel on the cutter says it is offline. How do I get the cutter online so I can cut my job?

So all I had to do was hit the X to cancel.

For something so simple I would have thought it would be in the user manual.

Hi @Lee7233,

I understand this is working now.

For future cases, you can try checking these points to fix the issue:

• Reboot cutter unplugging the power cable
• When the cutter is set on DHCP, make sure that the router supports DHCP.3
• When the cutter is set to use a static IP address, make sure that the IP address is correct
• Check if the cutter is set up in the RIP software
• Write down the current cutter IP address from the Front panel and insert it manually in the RIP software
• Make sure there is media loaded.