How likely are you to recommend HP Large Format Knowledge Center to a colleague?
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Not at all likely
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Extremely likely
I am running an HP365 with Firmware version: NEXUS_03_12_00.15
I am running Caldera version 11.1 build 170920
I am running nests in Caldera and ran out of Magenta ink. TheHP 365 screen LCD changed to "preparing for ink cartridge replacement" without any user intervention. I changed the Magenta ink and still the machine is stuck on this screen.
I liftede the window to get to get it out of its funk, but still won't stop flashing. I reseated the magenta ink, but still nothing.
There are still nests left to print in Caldera and I suspect the information passing from Caldera to the HP 365 is preventing the HP365 from moving to the next screen.
UPDATE:
I aborted the nest in Caldera which was half printed, and the HP365 immediately wnet to the next logocal screen "Change cartridge now" and all was back to normal.