Cancel search

Latex 360 Error message

HP Latex 300 Series

#1 richardgirard 6 years ago

My unit has an error message, "Media unloaded". I have reloaded it 3 times and it still gives that message. Using Oracal 5650 RA. It even reads the width.

Any insite would be appriciated.


#2 HP-Sonia 6 years ago

Hello @RichardG

It is difficult to tell from the information provide. In this case I would suggest to contact your support team they will be able to analyze the situation better.

I am sorry I could not provide more useful information in here.

Was this helpful?Yes0 No0
How can we improve it?
#3 richardgirard 6 years ago

thanks for the reply, I did in fact get ahold of my rep and went thru it. turns out all we had to do was a hard reboot and that took care of it. After having 5 different machines over time this one I am very happy with.

Was this helpful?Yes0 No0
How can we improve it?
#4 HP-Sonia 6 years ago

Hello @RichardG

I am happy to hear that you are back on printing

Was this helpful?Yes0 No0
How can we improve it?
The opinions expressed above are the personal opinions of the authors, not of HP.

New comments are not available at this time

Latest conversations HP Latex


HP Latex Blog


How likely are you to recommend HP Large Format Knowledge Center to a colleague?
  • Not at all likely
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Extremely likely
Thanks for your collaboration
To provide additional details, click here.