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HP 1500 error code 11.05.03:04

#1 steven.liu19069 a month ago

Printer was printing fine and then the data stopped sending in the middle of a print and stopped printing. Tested it in diagnostics mode and everything checked out fine. Went back to run it normally and it wouldn't run anymore.

#2 HP Daniela Ciolompea a month ago

Hi @steven.liu19069,

You need to follow these steps:

  • Move the carriage to the service position (similar to when you need to replace a PH)

  • Remove the MY PH

  • Check the LED on the Printhead Interconnect board (see image attached): DS1 green, DS15 green

  • Turn off the printer

  • Reseat all the cables on the PH

  • Turn on the printer

If it's still failing, contact your support representative.

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