System error 0010-0020-0089

Has anyone ever had a 0010-0020-0089 error on a hp latex 700w printer? The detail tells me "Power board 42v line current output high".

Yeah, I’ve seen that error before on an HP Latex 700W. Usually, it’s related to a power board issue, like a failing component or a short. Try checking the connections on the power board and see if there’s any visible damage. A full power cycle might help, but if it keeps happening, you might need to replace the board. Did anything weird happen before the error showed up?

I have the same issue right now. Did you resolve the issue? The hp certificated technician is fixing our hp latex 700w but there is no visual evidence whats wrong with the printer

Yeah, that error usually means there’s a problem with the power board supplying too much current. Best bet is to power everything off, unplug for a bit, then try restarting. If it sticks, the power board might need checking or replacing, probably a tech job. Definitely get HP support involved if you can!

We have done all that and replace power cables, power board and both power supply units. The problen is still here. Now the hp tech ordering new part and he narrowed it down to carriage pca board. It stop initialaizing the printer at 68% and everything else at 42v lines and systems are ok.