Latex 800W White Storage Noise

#1 Josh19047 a year ago

My HP Latex 800w sounds awful when the white printhead storage rotates. It sounds like a chair scooting on a hard floor. Anyone know if there is something to clean or lube that I could do?

#2 HP Daniela Ciolompea a year ago

Hi @Josh19047, The actions that must be performed in this case (greasing, cleaning, etc.) can only be carried out by a certified technician. On the other hand, the noise that you hear raises some concerns and I believe it is necessary to check if it is just a matter of maintenance tasks or if there is an affected part that needs to be replaced. So, I recommend contacting your support representative to reviews the issue and take the necessary actions to get the device back up and running. I hope it helps.

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